1. Purpose and Scope
VeryDRM Systems Inc. (“VeryDRM”, “we”, “our”, or “Company”), operating at verydrm.com and related services, is committed to protecting the privacy and security of all individuals who interact with our platform. This includes customers (“Customers”), end users who access protected content (“End Users”), and website visitors.
This Privacy Policy explains how VeryDRM collects, uses, stores, and protects personal information in connection with our content protection, digital rights management (DRM), and document security services.
We comply with applicable privacy laws including PIPEDA (Canada), applicable U.S. privacy regulations, and the General Data Protection Regulation (GDPR) where applicable.
Employees, contractors, and service providers who handle personal data on behalf of VeryDRM are required to comply with this Policy.
2. Definition of Personal Information
“Personal Information” means any information that can identify an individual directly or indirectly.
This may include:
- Name, email address, phone number
- Company information linked to an individual
- Login credentials (username, password)
- Billing and account information
- Device and usage data such as IP address, browser type, and access time
For the purpose of VeryDRM services, we also define:
User Activity Data (“Usage Data”)
This includes information generated when an End User accesses protected content, such as:
- IP address
- Time and date of access
- Number of document views
- Print attempts (if enabled)
- Device and browser information
This data is collected to provide DRM functionality, security enforcement, and usage analytics.
3. Information We Collect
3.1 Information Provided by Customers
When Customers register, request a demo, or use our services, we may collect:
- Full name
- Email address
- Phone number
- Company name
- Country
- Billing details (if applicable)
This information is used to:
- Provide access to VeryDRM services
- Deliver support and technical assistance
- Manage accounts and billing
- Send service-related communications
3.2 Information Collected Automatically
When you visit our websites or use our services, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Access time and usage patterns
- Referring URLs
We use this data to:
- Improve system performance and security
- Analyze service usage trends
- Enhance user experience and system reliability
3.3 Cookies and Tracking Technologies
VeryDRM uses cookies and similar technologies to:
- Maintain login sessions
- Improve platform usability
- Analyze website performance
You may disable cookies through your browser settings, but some features may not function properly.
We are not responsible for third-party cookies used by external services or embedded tools.
4. How We Use Personal Information
VeryDRM uses personal information only for legitimate business and operational purposes, including:
- Providing DRM and document protection services
- Authenticating users and controlling access to protected content
- Tracking document usage based on Customer configuration
- Providing customer support and technical assistance
- Sending service notifications and product updates
- Improving product performance and security
- Preventing fraud, abuse, or unauthorized access
5. Data Collected from Protected Content
VeryDRM technology allows Customers to protect and distribute digital content securely.
When End Users access protected content, the system may collect usage data such as:
- Whether the document was opened
- Duration of viewing
- IP address and location approximation
- Device and browser information
- Print or download attempts (if enabled by Customer)
Important:
- This data is controlled by the Customer who owns the content
- VeryDRM processes this data strictly on behalf of the Customer
- VeryDRM does not sell or use this data for advertising purposes
6. Data Hosting and Security
VeryDRM services may be hosted on secure cloud infrastructure including Microsoft Azure.
We apply industry-standard security practices, including:
- Encryption of data in transit and at rest
- Role-based access control
- Multi-layer authentication systems
- Continuous monitoring and logging
- Regular security audits and compliance checks
Access to personal data is strictly limited to authorized personnel who require it to operate and support the service.
7. Sharing and Disclosure of Information
VeryDRM does not sell or rent personal information.
We may share information only in the following limited circumstances:
- With trusted service providers who assist in operating our platform (e.g. hosting, billing, analytics)
- When required by law, regulation, or legal process
- To protect the rights, safety, or security of VeryDRM, our customers, or the public
- At the direction of the Customer who owns the protected content
All service providers are required to handle data securely and only for the intended purpose.
8. Customer Responsibility
VeryDRM provides tools for document protection and access control. Customers are responsible for:
- The content they upload and distribute
- Privacy notices presented to their End Users
- Compliance with applicable data protection laws for their use cases
- Managing End User consent where required
VeryDRM acts as a data processor for Customer-controlled content.
9. Data Retention
We retain personal information only as long as necessary to:
- Provide services to Customers
- Comply with legal obligations
- Resolve disputes and enforce agreements
When no longer required, data is securely deleted or anonymized.
10. Access and Correction
Individuals may request access to their personal information or request corrections where applicable.
Requests can be submitted via: support@verydrm.com
We may decline requests where:
- The data is not available or cannot be reasonably retrieved
- Disclosure would violate another person’s privacy
- Legal or security restrictions apply
11. Marketing Communications
VeryDRM may send service-related or marketing emails to Customers and users who have opted in.
These may include:
- Product updates
- Security notifications
- Feature announcements
- Technical resources
All marketing emails include an unsubscribe option.
12. Public Forums and Social Media
Information shared in public forums, blogs, or social media platforms may be visible to others.
VeryDRM is not responsible for information voluntarily posted in public areas.
Requests for removal can be submitted, but we cannot guarantee removal from third-party platforms.
13. Changes to This Policy
VeryDRM may update this Privacy Policy periodically. Material changes will be published on our website before taking effect.
14. Contact Information
For questions or privacy-related concerns, please contact: support@verydrm.com